
Harter Secrest & Emery LLP is a full-service business law firm representing clients ranging from individuals and family-owned businesses to Fortune 100 companies and major regional institutions. As the firm’s sole marketing professional, I’m responsible for directing and executing all marketing efforts across the firm’s five locations throughout New York, ensuring consistent coordination with the Business Development team.
I manage relationships with over 130 attorneys across 40 practice areas to ensure MBD success, including Corporate, M&A, Litigation, Securities & Capital Markets, Labor and Employment, Immigration, Privacy and Data Security, Intellectual Property, Government Affairs, Insurance Coverage, Real Estate, Employee Benefits, and Higher Education.
What I accomplished last year:
Published 45 news releases, increasing output by 32% (compare to 34 news releases previous year)
Released 47 “In the News” features, increasing output by 68% (compare to 28 “In the News” Features previous year)
Created 41 modern hero banner designs to ensure home page is always fresh
Built original web pages for new campaigns launched, including Your Morning Briefing Series, Where to Start Cybersecurity Series, and IP Blueprint Series
Audited current website design and drafted list of suggested updates for future redesign
Collaborated with the HR Team to keep website up-to-date with current career opportunities for laterals, paralegals, and professional staff
Maintained Summer Program and Scholarship Program pages with up-to-date information in collaboration with HR Team
Provided concisemonthly Google Analytics reports with in-depth insights
Set up internal IP address filters in collaboration with IT Team for Google Analytics accounts
Generated comprehensive new GA4 Reporting Template to incorporate attorney bio page traffic, user behavior flow charts, and top visited pages on hselaw.com
Produced and sent 257 email campaigns to clients and contacts
Produced and sent 59 LEGALcurrents thought leadership email alerts, reformatting and publishing the content on helaw.com, increasing output by 26% (compare to 47 LEGALcurrents email alerts previous year)
Created and sent 7 practice group newsletters to clients and published each piece to our website, increasing output by 75% (compare to 4 newsletters previous year)
Examples: Securities Fall Newsletter, EB Year-End ChecklistCreated and sent Alumni Newsletters to HSE alumni list
Generated new monthly email marketing reports with insights on the firm’s top engaged clients
Aggregated data and delivered 84 Email Engagement Reports/ Campaign Reports to attorneys, providing feedback for improvement
Refreshed Email Engagement Report template to share data with attorneys
Produced Holiday gifting announcement for attorneys, researching new gifting options, designing email banner, and collaborating with BD Team for accurate gifting/holiday cards information
Developed 72-page attorney social media educational training presentation & Key Takeaways Checklist, providing personalized live training for various practice groups/partners throughout the year
Designed the firm’s first motion graphic animations for social media
Created 22 new graphic design templates in Canva with modern touch and invisible attorney headshot backgrounds
Introduced video reel content to HSE’s social media accounts, increasing post engagement by over 2,000%
Created and published 238 unique Linkedin social media posts and 331 total posts across IG and LI, increasing output by 159% (compare to 92 Linkedin posts previous year)
Created 22 new graphic design templates in Canva with modern touch and invisible attorney headshot backgrounds
Introduced video reel content to HSE’s social media accounts, increasing post engagement by over 2,000%
Created and published 238 unique Linkedin social media posts and 331 total posts across IG and LI, increasing output by 159% (compare to 92 Linkedin posts previous year)
Launched first Linkedin Paid Ad Campaign (pay-per-click ads) utilizing video reels for Preventing Discrimination and Harassment in the Workplace Program promotion, tracking results in a comprehensive Linkedin Ad Campaign Report
Developed “What Are Other Firms Posting?” Research Presentation, examining how other law firms and attorneys successfully use LinkedIn to grow their practices and provide suggestions for strategic implementation of learnings
Conducted research and developed 47-page firm social media hashtag strategy
Launched “Where to Start” Privacy & Data Security Social Media Series and Infographics, building web pages, filming and editing video reels with attorneys, and designing infographic resources
InfographicProvided personalized feedback to attorneys by auditing their LinkedIn profiles and implementing specific improvements, optimizing their profiles for them, or creating Linkedin accounts for them from scratch
Held frequent Social HP platform training sessions to teach new attorneys how to effectively utilize the platform, empowering attorneys to contribute to the firm’s brand reach across social media platforms
Created and published posts for current job openings as needed to support HR Team
Presented marketing “Best Practices” Reports in the form of PowerPoint presentations and detailed notes, sharing my suggested strategic actions for the firm with the BD Team
Launched 2 brand new recurring webinar Series, generating average session attendance rate of 70% (compare to industry average webinar attendance rate of 40%)
Hosted 22 webinar sessions, including: designing website hero banner, recording video reels and creating graphics for social media promotion, building event web pages, building registration form, drafting/sending invitations and reminder-to-attend emails, hosting attorney practice session, shopping for “set props”, setting up “set” furniture and technology, managing live Zoom session, filtering through chat, building post-event survey, sending thank-you email, providing on-demand recording, aggregating analytics for post-event report, etc.
Recorded, edited, published, and promoted 3 LEGALnotes podcast episodes
Promoted 46 attorney and firm events
Hosted Spring CLE Specialty Summit, making sure that the program was recorded, technology was running smoothly, and questions in the chat were answered. Created and sent a series of event invitations, manually sent registration confirmation emails, built event web page, managed registration and attendance, created post-event feedback survey, and provided post-event report for firm leadership/attorney review, sent thank-you for attending email
Analyzed Intranet design and provided UI/UX (user interface and experience) design suggestions to IT Support Specialist. Attended Intranet redesign meetings and provided input as needed
Initiated a new organized project management workflow for the MBD team in Asana, building 16 parent portfolios with various sub-portfolios and projects, increasing productivity and team collaboration. Provided workflow implementation coaching to CBDO and BD Team
Click each category below to learn more about my work:
✔️ Social Media & Graphic Design
✔️ Your Morning Briefing Series (Labor & Employment)
✔️ IP Blueprints Series (Intellectual Property)
✔️ “Where to Start” Cybersecurity Series (Privacy & Data Security)